CHATGPT AND AI-DRIVEN LANGUAGE PROCESSING: A CONTEMPORARY PERSPECTIVE

Abstract

ChatGPT exemplifies a notable progression in artificial intelligence, particularly within the sphere of natural language processing (NLP). Developed by OpenAI, the model is constructed upon the transformer architecture, which employs numerous neural network layers to efficiently process and produce human-like text. The transformer’s capabilities in managing diverse language-related tasks have established ChatGPT as a leading entity in contemporary AI applications. Through comprehensive training across a multitude of datasets that incorporate both linguistic and coding elements, ChatGPT has obtained a sophisticated understanding of language intricacies. As a result, it demonstrates competencies in areas such as text generation, translation, and creative writing, alongside the provision of accurate answers to various queries. However, the application of ChatGPT also engenders critical discussions regarding the ethical considerations associated with AI-driven language processing. Primary concerns include the implications of misinformation, the presence of inherent biases in generated content, and the potential displacement of human roles within language-intensive professions. Furthermore, the reliability and accountability of AI-generated outputs remain essential issues, as any inaccuracies or biases present in the training data are likely to be reflected in the model’s responses. Despite these challenges, the integration of ChatGPT across various sectors presents significant opportunities. In educational contexts, it serves as a personalised learning facilitator, catering to individual student needs through tailored explanations and resources. In customer service, its utilisation promotes enhanced interaction efficiency, ultimately improving response times and user satisfaction. Additionally, creative industries are exploring ChatGPT's capacity to generate ideas and drafts, facilitating the creative process. Hence, as advancements in this technology continue, it is imperative to assess its implications critically to ensure ethical development and maximisation of societal benefits.